1. Can I see the facility where my cat will be staying?
Yes! We'd be happy to show you around
2. How can I be sure the facility is clean?
Stop in and see! We clean the entire facility daily. Litter boxes are scooped at least four times. We spot clean the floors constantly throughout the day and do a full floor clean twice per day. In addition, the cages are cleaned and disinfected daily, along with beddy and toys.
3. Is there a thorough check of background, behavior and health of all cats at the facility? Absolutely! We record a complete history of all cats boarding at the facility, ensuring that all vaccinations are up-to-date, the animal is spayed/neutered, etc.
4. How knowledgeable is the staff? Staff members are trained in animal behavior and animal first aid. In addition, the owner, Jill Schaus, is certified in emergency animal rescue.
5. How are new cats introduced to the other boarding cats? Slowly. We would never want to put your kitty into an uncomfortable position, so we start by introducing new cats to the other boarders one at a time. If that goes well, we integrate them into the playroom group. If we have cats that don't get along boarding at the same time, their time in the playroom is rotated so that every kitty gets as much fun, play and exercise as possible.
6. Is it noisy with the dogs participating in daycare/boarding next door? We have taken every possible opportunity to sound-proof our cat boarding area as much as possible. We also have rainforest and bird sounds playing in the room. So our feline boarders should be very content in their area.
7. What services do you offer? Boarding, daycare, grooming, and special needs services.
8. What are the requirements for attendees? Completion of enrollment forms; proof of vaccinations for rabies, FVRCP, and feline leukemia (FELV), all given at least 72 hours prior to boarding; proof of a negative FELV/FIV test; current use of flea control products; safety-release cat collar with nametag; spay/neuter if 6 months or older; and, food and treats placed in an airtight container (no open bags please).
9. Is there a staff person who stays with the boarding animals during the evening? Yes! We have a staff person who sleeps at the facility.
10. What happens if a cat gets sick or injured during its stay? If it is an emergency, we will take the kitty to the nearest open vet and contact the owner. For an illness, the cat is quarrantined and the owner notified. If we feel a vet's care is needed, we will contact the regular veterinarian with permission of the owner and take necessary steps to provide medication or whatever is needed for your kitty. The staff at A Cat's Dream Treehouse is trained in pet first aid and can handle minor scratches, bumps, sore muscles, etc.
11. Are there toys, bedding and other pet supplies at A Cat's Dream Treehouse? Absolutely! It's a cat's dream!
12. What do I need to bring for my cat for boarding? Please bring your cat's food and treats so that we can keep them on the same diet while you are away. You are welcome to bring comfort items, such as a favorite blanket, bed or toy.